“The BPO division of TBL has been a lifesaver for me. Not only have I been able to cut costs, but at the same time, I have increased efficiencies and service to our clients.”
VIDHUR MEHRA
Finance Director, Benhams
Proud to partner with
An intro to PropTech outsourcing
Our white-labelled outsourcing service acts as an extension of your team to free up your employees’ time to focus on more business-critical tasks. Offering both front-office and back-office services, we streamline your operations and generate efficiencies while acting as an entity to the end user.
The outsourcing process
DISCOVERY
We’ll start with a discovery call to understand the business needs and goals so we can align closely to deliver maximum impact.
PROCESSES
Next, we’ll access your processes, understand where we can help and define the scope of work for our outsourcing services.
PROPOSAL
Based on the scope of work and your unique requirements, we’ll create a customised proposal that meets your needs.
ONBOARDING
Our team is your team, so we’ll work together on a thorough onboarding and implementation process to get on the same page.
STREAMLINE
Beyond the original scope, we’ll provide continuous improvement to streamline your business and set your agency up for growth.
Ready to free up your team’s valuable time and resources for revenue-generating tasks?
Our dedicated team of professionals has over two decades of experience at your disposal. Property management services for landlords and letting agents are our speciality, so you can rest assured that your business will always be in safe hands.
End-to-end continuity
It can be hard to let go of tasks to an outsourced team, but our white-labelled expert service ensures no downtime and works as an extension of your team.
We take care of the front and back office tasks, allowing you to focus on more business-critical efforts without any shortfalls.
“We have a very close strategic partnership with TBL where we see them as an extension of our internal team. The reason for this is that TBL has helped us transform our back-office processes to be both more efficient and provide a much-improved customer service. We aim to work with TBL to continually improve our processes and drive business performance.”
The outsourced team is a real gem. We have engaged with all of the administration work required with managing let properties, truly lifting huge workloads and freeing up time for fee-earning business.
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